Dr & Mrs W. Feb 2020
Lance was knowledgable and professional, and informative about the area around Saxmundham.
Zoe, Feb 2020
Thank you so much for getting this across to us so quickly and for all of your help.
Excellent service from start to finish.
Mrs Gallant, Oct 19
I wanted to pass on how wonderful Lance was when he did my survey and his follow up. What a great service you offer.
Trevor, Feb 2020
Hi Mark, thanks very much for getting back to me. You provide a first class service and I would have no hesitation in using your company again.
Barbara W, Aug 19
Dear Mr Grainger, I just wanted to thank you for carrying out the latest survey on my behalf, and for taking the time to telephone me to discuss the property..
Our chat certainly allayed any worries that I had.
Again, my very grateful thanks. Kind Regards.
RJB, June 2019
Many thanks for sending through the report to me. I have taken note of the various comments and will take appropriate action.
Thank you for carrying out the survey and the prompt delivery of the report. I will certainly recommend your services to anyone who may be looking for something similar in the area.
Donna, April 2019
Thank you so much for the report, we really appreciate the quick turnaround.
The service we have received from all of you has been wonderful, we would not hesitate in using MS Surveys in the future and would recommend you to family/friends. Thanks and regards
I wanted to thank you for doing such a thorough job. I was very impressed with the information and presentation of the survey.
Your surveyor was a real gentleman, and so lovely, so different to other surveyors – a real exception to the rule! I am keeping your name for future reference!
Miss L. & Mr D.
All was very efficient, thank you. For your records, we purchased the property with £2,500 discount following information received in your report.
Mr & Mrs B.
Thank you for providing an excellent service. The report was very thorough, yet laid out in a format that was easy to understand.
Steve and Laura
Thank you so much for not just the speedy turn around from this morning, really appreciated.
Hopefully we won’t need you on this case anymore, but I will certainly recommend you when I get the opportunity to in the future.
I want to record my thanks to you and the office for the efficient/professional manner in which you have dealt with my commissioning of this survey. I will certainly recommend MSSurveys to anyone else who requires your services.
Thank you for your prompt reply and for your excellent service. We shall definitely recommend you.
Jon and Eileen
Thank you very much for your report.
The report is very helpful and reassuring and we do not have any further questions at the moment. We appreciate you dealing with our specific questions particularly.
Many thanks again.
Lilly and David
Thank you so much.
We would just like to take this opportunity to say that we have been really impressed with your service in terms of speed and quality and will definitely recommend you in the future.
Many thanks for your advice. And thank you for getting the report done so promptly.
Just a small note of thanks for the most efficient and complete survey you conducted on my behalf, most professional.
Thank you. The survey is very detailed and informative but easy to read and follow (the colour coding is brilliant!)
The issues it raises are disappointing but hopefully not so major we have to pull out .
Many thanks for your work on this house.
I'm very glad I had a Homebuyer's survey done. It was well worth the money, particularly as your survey report picked up so many issues with the house.
I thoroughly recommend the services of MS Surveys. As someone purchasing my first property I was confused by lots of industry jargon.
Kim (in the office) and Mark (the Surveyor) made things very transparent and explained my options to me. The survey was thorough and very clear.
As a result, I have made a purchase and I have a clear plan to improve the property. Thank you.
Our report was very thorough but easy to read. I was impressed how quickly we received it. And thank you for always returning our calls so promptly.
Please send our thanks to the team for a very thorough survey.
We really appreciate it, and found it a very informative document. We enjoyed reading it!
We complete on our purchase today and I wanted to drop you a line to thank you for all your assistance. You report was singularly helpful. It was also very good of you to deal so promptly and efficiently with the lenders queries. I can honestly say that without this we would not have felt able to go ahead with the purchase. As it is we are delighted with the house and are thoroughly looking forward to moving in.
If I may I will recommend you to friends and acquaintances in need of a good surveyor.
Can you let Mark know that we were very pleased with his work. The report is detailed, easy to read and reached us quickly as he promised. We are very satisfied and would use him again. Many thanks.
Mr & Mrs T.
Thank you for a prompt and useful service.
Very quick response, very helpful survey, and enabled us to close with confidence on a short-timescale house purchase, so thank you very much!
I was really impressed with the report you did for us
Being a first time buyer is hard enough, especially when buying a Grade II listed house. I asked Mark from MS Surveys to carry out a RICS building survey on the house I was buying in May 2015. Mark inspected my property and issued a full report the next day. The report was extremely thorough and had photos so I could easily assess whether the property was worth proceeding with. Not only was Mark quick to respond to any queries, he also recently supported my application for my building insurance by answering specific questions I have had about the property months after the survey service was completed. I just wanted to take this opportunity to thank Mark for all his help over the last few months! I will be recommending his service.
Your firm have been brilliant, top notch! I'd definitely use you again and will always recommend you. Fantastic.
Thank you for a very good survey report. I am in the process of renegotiating the purchase price. I will be buying more properties in the future and will always use MS Surveys.
Mr & Mrs M.
A big thank you for your excellent speedy service which is appreciated. Best regards.
Valuations UK Ltd - July 2020
We love the service we receive from you, which seems to be lacking with other firms.
Keep up the good work.
Many thanks for the work you have done.
Gavin - July 2020
Not that I am a regular reader or user of such reports, but I appreciate the detail contained and the call out items that are itemised in it.
We also greatly appreciated the call from Mark to go through the summary of his finding the week before.
We would have no hesitation in recommending MS Surveys for the service you have provided and in fact have already done so, into our Estate Agents.
Miss D - Sept 2020
Please pass on that I think MS Surveys are amazing and when I met the surveyor last he was delightful. I have recommended you to a friend and would definitely use you in the future!
Jane - Nov 2020
Brilliant, thank you Bev. And may I just say, that in our short amount of exchanges with you, you have been the most responsive and efficient person we have had dealings with. It has been great and when we try again to buy (hopefully early next year) we will definitely be contacting you again. Warmest regs