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What Our Clients Say

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Alfie C - Aug 25 Google 5 stars

Incredible customer service and efficiency. HIGHLY recommend

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Linda B - Aug 25 Google 5 stars

First class service. Great communication and quick response. Would definitely recommend.

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M Cranfield - Aug 25 Google 5 stars

We commissioned a Level 2 report. It covered all aspects of the property and provided a valuable insight from a trusted industry expert. The report was timely, very professional and in clear detail (with relevant pictures to assist). There was a follow-up call to see if we needed to discuss any item in more detail! I would not hesitate in recommending.

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DL Marks - Jul 2025

Many thanks to Mr Brindle for his efforts negotiating our leasehold extension.

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James - July 2025 Google 5 stars

MS Surveys recently looked at a property I’m in the process of purchasing, I found them very professional from start to end. Easy to deal with and I couldn’t recommend them enough!

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Alfie F - July 2025 Google 5 stars

I recently had a survey carried out by MS on a Grade II* listed cottage, and I was incredibly impressed by the level of detail and insight provided. The report was thorough and clearly demonstrated their extensive experience when dealing with complex or sensitive properties.

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Marcus J - July 2025 Google 5 stars

An amazing and trustworthy surveying firm. Their knowledge is excellent and communication was superb. Couldn’t recommend a better company.

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Lucy Walters - May 2025 Google 5 stars

We used M S Survey to carry out an level 2 survey. We received excellent service and communications from the team. Wouldn’t hesitate to use them again or recommend them to anyone looking for a surveyor.

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Kim Wade - May 2025 Google 5 stars

I had Ian survey a property for me. He was very professional & knowledgeable. I contacted him from a recommendation from a friend. He took the time to explain the options available to me. I got the report the day after he had been. Great service.

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Gary Macey - Apr 2025 Google 5 stars

Very happy with the service from MS surveys, we had a very comprehensive and professional report on the house we are purchasing, Had a query about a point regarding drains and got a call back with all the info I needed.

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Caroline Capjon - April 2025 Google 5 stars

I recommend M S Surveys, we arranged for a survey to be done on a property. It was easy to arrange,we had great communication and Jon the surveyor was available within 10 days to have the survey done and report back to us.

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Stephen F - Apr 2025

Thank you for the efficient and expert service.

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Jessica Leach - March 2025 Google 5 stars

Very easy to deal with. Completed on the Thursday and had it back on the Friday so very pleased with the speed of the process. Thank you.

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Jade Cooper - Jan 2025 Google 5 stars

Very helpful with my extension of valuation process! Greatly appreciated

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Daniel Longhurst - Dec 24 Google 5 stars

The team are professional, reliable and very helpful. Their services represent good value for money, we have used MS Surveys for a RICS valuation and a home buyer survey. Both were completed to a high standard with friendly advice and follow up from the surveyor above and beyond my expectations. Would highly recommend.

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Yvonne Pickin - Nov 24 Google 5 stars

Absolutely fantastic service, was in a sticky situation where I needed a RICs survey done quickly and that's what I got, very quick. Surveyor was polite and on time. Thank you,

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Nick Oliver - Oct 24 Google 5 stars

I was recommended from a friend and received a brilliant service from Mark and his team. Very quick/efficient. 

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Guy Renn - Oct 24 Google 5 stars

Fantastic service from start to finish. My Survey Report arrived the next day, clearly laid out and informative. Thoroughly recommended

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David Regan - Oct 24 Google 5 stars

My level 3 report is extremely comprehensive and full of useful and valuable information. Looking to purchase a property which is considered as being of non-standard construction, is mind blowing in the least! The survey that has been carried out highlights many the pros and cons and has been most helpful.  I can't thank the team enough for their support and advice

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Geoff Dockerill - Sept 24 Google 5 stars

I have nothing but praise for the service MS Surveys supplied. Based on reviews, I got in touch with MS Surveys and asked some questions. Mark got back in touch and immediately put me at ease and answered questions that I had. The survey was booked and completed on the agreed date, and within a week I had a thorough level 3 survey report.  It was made very easy to interpret. Thanks to all the team at MS Surveys for a great service.

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Elizabeth Keenan - Aug 24 Google 5 stars

Excellent service, thorough survey, highly recommend this firm

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Lewis - July 2024

Thank you and the rest of the team for conducting this – absolutely great news, no queries from us for the time being – hopefully we won’t need another survey conducted on another property, but if we do we’ll come back to you 

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R & J Elam - July 2024

Thank you very much for the survey. As before all carried out very professionally and as I expected. Please thank Mark for his report which is set out in a way that is easy to understand to the non trained person. I will not hesitate to recommend your services when I am asked.

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Samuel Stevens - July 24 Google 5 stars

Excellent service, would use again

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N Kemp - Mar 24 Google 5 stars

Fantastic service, very experienced and informative. Highly recommend.

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James and Kelly - Apr 24 Google 5 stars

We used MS Surveys for a level 2 survey on a 1930's property we were buying as first time buyers. Beverley got the survey booked very quickly. Lance completed the survey and gave us a call to talk through everything in his report before sending it through. The communication and clarity throughout was fantastic and gave us confidence in our purchase property. Would fully recommend. 

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Mrs J Collins - Dec 23 Google 5 stars

Mark has carried out two surveys for me now. Everyone I have dealt with at M S Surveys has been a credit to the company, all friendly and efficient. When I’ve needed to follow up any actions from the survey, Mark has always given me prompt, straightforward and sound advice. I cannot underestimate the value of his support.

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Ruta - October 2023​ Google 5 stars

Amazing customer service and very quick service. Survey was done on Monday and we received detailed and thorough report on Tuesday. Thank you and would highly recommend.

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Stacey D - July 2023 Google 5 stars

Very quick service. They did my survey yesterday and had the report back today. The report is clear and very detailed. Thank you so much. Would highly recommend to anyone.

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Theresa - April 2023

Would like to say thankyou for thorough and prompt surveys on the 3 properties as requested. Full of very useful information which has already helped us with the 3 properties we wish to purchase.  Would fully recommend.

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Alex B - January 2023

Thanks for the prompt turnaround, much appreciated. I thought it worth mentioning, your quote was more than competitors however I chose to look past this. I really appreciated the way Lance spoke with me on my sale which gave me the confidence to use him for my purchase. I would definitely recommend MS Surveys to others, especially Lance.

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Delia D - January 2023

Excellent service! When I needed a survey done on my property, Jon gave professional advice and information. He produced a thorough and in depth report. I received a prompt and friendly service from Beverley. I was very happy with the service I received and I can recommend this company.

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Karen M- January 2023

I want to say how impressed I was with MS Surveys when they undertook a Level 2 survey on the house I am buying.  Lance gave outstanding customer service, and was so lovely, friendly and easy to talk to. I did not know a lot about structures of houses and other things that came up in the survey, but he was so patient and kind as he talked me through and explained it all. I thoroughly recommend them

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Ian R - Nov 22

Thank you for sending the report so promptly. The service provided by MS Surveys has been exemplary from start to finish.

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Piotr C - October 22 Google 5 stars

Thank you Lance, Beverley and Nicky. Fully recommend this company if you want to get survey done before purchasing the property. Great communication. Thank you.

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Josh H - Sept 22 Google 5 stars

Fantastic service, recommended by our estate agent who contacted them and arranged our survey, they were out the same day and report received that afternoon.

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Col hj, Aug 22 Google 5 stars

I spoke to Mark about a potential structural issue on my conversion. He freely gave his time and advice on the options open to me. As an engineering professional myself, I place high value on honest and open advice. Many thanks

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Jordan Parker, Feb 22 Google 5 stars

In buying our first home we had a survey done from Mark, he was absolutely brilliant in providing us with reassurance and his professional opinion on some of the defects and issues that arose.
Recommended what survey we had (and this wasn't just the most expensive one). Absolutely brilliant and couldn't recommend more highly.

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Phil S. Nov 2021 Google 5 stars

We're looking at buying a new house and Mark from MS Surveys has delivered a fantastic, detailed report which has given us the confidence that we've made the right decision.  Excellent and professional service from someone who really knows his stuff!! Thanks

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Charlotte Nov 2021 Google 5 stars

I instructed MS Surveys wanting an urgent survey.  Beverley was helpful, accommodating and managed to squeeze me in really quickly. The surveyor called me and explained everything in a really easy to understand way to prevent any alarm on receipt of the report.  This was particularly helpful as I was working to a tight deadline.  The full report then arrived within hours.  The service was amazing. Highly recommend

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Julie Spalding, Sept 21

Lance and Beverley went above & beyond what one would expect. Lance was outstanding, he leaves no stone unturned, he isn't the cheapest but he is the best & he saved me a small fortune, as without his expertise I would have bought a property that would have been 'a mill stone around my neck', whereas I'm shortly moving into somewhere far better. I will be recommending you to everyone I know.

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Dan E. Aug 2021 Google 5 stars

We instructed a Building Survey prior to purchasing our property. As a Chartered Surveyor myself, I can say that the inspection and report produced were clear, comprehensive and detailed.  The time between survey and delivery of the report was super quick and the surveyor responded in good time to questions.  This meant we were able to re-negotiate the purchase price to account for repairs identified by the surveyor. Very professional.

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Lisa. Aug 2021 Facebook 5 stars

This is the third time we have used MS Surveys and every time we have had an excellent service and not had to wait too long for a survey which is great.  I am hoping our next move is our last, but if not we will be back.

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L & E - May 2021

Everything from our initial enquiry to the survey and follow-up were handled with efficiency and care. As first-time buyers the survey seemed a daunting prospect, however, you made the whole process much easier and went above and beyond for us. We will certainly be recommending you to friends and family.

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Sarah - May 2021

Many thanks for the amazing service that we have received from both you, Beverley, and Mark. My mother is going to contact you regarding a bungalow she is interested in.

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Philip - May 2021

MS Surveys gave me a very professional service.  They were also very polite and most helpful.  I will recommend them to anyone for their truly excellent service, and that's a fact.

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John - May 2021

Many thanks for the efficient handling of this Beverley. Please also pass on my thanks to Mark. 

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Angela L - April 2021

Reassuringly old-school professional service. Excellent communication and swift response from the office staff (Bev/Nicky). And what can I say, Buyer Beware unless you have Lance Grainger in your corner. Went above and beyond, so approachable and generous with his time and expertise

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Lilly and David

Thank you so much. We would just like to take this opportunity to say that we have been really impressed with your service in terms of speed and quality and will definitely recommend you in the future.

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Maggie - March 2021

I feel I have received exemplary service from MS Surveys, from the very courteous first point of contact and how swiftly the original appointment was made, to the need to reschedule, then quality of survey report enabling me to make an informed decision about next steps.

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Jon and Eileen

Thank you very much for your report. The report is very helpful and reassuring and we do not have any further questions at the moment.  We appreciate you dealing with our specific questions particularly.

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Penny - March 2021

Thank you for such prompt and high quality service

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Alex - March 2021

M S Surveys Ltd have been amazing. Professional, reliable and a friendly service. Would absolutely recommend to anyone

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Steve and Laura

Thank you so much for not just the speedy turn around from this morning, really appreciated.
Hopefully we won’t need you on this case anymore, but I will certainly recommend you when I get the opportunity to in the future.

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Miss L. & Mr D.

All was very efficient, thank you. For your records, we purchased the property with £2,500 discount following information received in your report.

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James N

Thank you. The survey is very detailed and informative but easy to read and follow (the colour coding is brilliant!) The issues it raises are disappointing but hopefully not so major we have to pull out . Many thanks for your work on this house.

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Laura - Feb 2021

Thank you so much for the report, it came back much quicker than expected. Have been very impressed with your companies service and help throughout the process, and advice provided to us by the surveyor. Thank you all.

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Stella - Feb 2021

Just wanted to say that the guy who called us yesterday was just great. He explained to us about the survey, he discussed a few points and he took the time to answer our questions. We really appreciated talking to him and his professionalism.

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Sue - Feb 2021

Both my sister and my son recommended MS Surveys as both were very pleased with service when buying their properties. We were not disappointed and received a first class service, followed up by a telephone call on a small problem, and report received by email the same day. A very professional and efficient service provided by all staff. Can highly recommend.

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Maggie - Feb 2021

Many thanks for your swift follow up to my answerphone message and understanding the service I require. It makes a refreshing change.

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Peter - Jan 2021

Great service from Beverly in the office to Lance who surveyed my purchase. Everything is so professional from start to finish. Recommended from me to you,  you'll be happy with the service

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Mark P - Jan 2021

A very professional and slick service, from first enquiry to the office through to the issue of a well presented and comprehensive survey. Highly recommended.